If you hired a salesperson who mumbled, kept the lights off and sometimes didn't open the door, you'd notice by Friday.

Your website is that salesperson, on shift 24/7, meeting more prospects in a week than your best employee meets in a year. And most owners have never once reviewed its performance.

Review it like you'd review staff: Does it answer fast? Does it explain the offer clearly? Does it make it easy to buy or book? Three questions, once a quarter. It's the cheapest performance review you'll ever run.

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